OUR PRIVACY PROMISE 

 aka "What do we do with your data?"




Your privacy matters to us. This Privacy Policy explains how Ourside collect, use, and protect your personal data when you're visiting the Ourside website or using our services. We're committed to doing things right - and that includes how we handle your information.




If you ever have questions about how your data is used or need to raise a concern, just drop us an email at [email protected]. We're here for the important stuff too.




WHAT KIND OF INFO DO WE COLLECT?

Only what you choose to share with us. When you get in touch via email, fill in a form, or place an order, we collect the details you provide - like your name, contact info, delivery address, and anything else you decide to share.




WHAT WE USE IT FOR? 

We collect and use your personal data so we can:

  • 
deliver the services and info you've asked for
  • 
process your orders and prepare documents

  • 
offer helpful customer support
  • 
prevent fraud or security issues
  • 
send you updates (but only if you’ve clearly said yes)
  • 
meet our legal obligations
    • 


We may share your data with third parties when legally required, or if it's needed to prevent wrongdoing or protect your (and others’) rights.




HOW WE KEEP IT SAFE

We take privacy seriously. That means using both technical and organizational safeguards to protect your personal data. Only authorized people — and only the ones who really need access - can see your info.




HOW LONG WE KEEP YOUR INFO

We keep your data only for as long as needed to fulfill the purpose it was collected for - or as long as the law tells us to.




ABOUT COOKIES 

Cookies are small text files websites store on your device to make things run smoothly - and help us understand what works and what doesn’t. Our website may use the following types:


  • Essential cookies: Needed to browse the site and use features like the shopping cart.

  • Google Analytics cookies: These help us understand how visitors use our site so we can make it better.

  • 
Targeted advertising cookies: Used to show you relevant ads.
  • 
Third-party service cookies: From tools like the Facebook "Like" button, YouTube videos, or others. Some of these may track your activity on other websites — we don't control that, but it's good to know.
    


TURNING OFF COOKIES

You can block cookies by using your browser's private mode (Incognito, InPrivate, or similar). Cookies created this way are deleted when you close your browser. To opt out of targeted advertising cookies, you can also use free tools like Your Online Choices or YourAdChoices.




YOUR DATA RIGHTS (IF YOU'RE IN THE EU)

If you're an EU citizen under the GDPR, you’ve got rights when it comes to your personal data:

  • Access: You can ask what info we have and why we use it. We'll give it to you in a widely used digital format.


  • 
Correction: You can fix anything that’s incorrect or incomplete.
  • 
Deletion: You can withdraw consent and ask us to delete your data when it’s no longer needed.

  • 
Restriction: You can ask us to stop processing your data in certain situations - like if something seems inaccurate or you’ve objected to its use.
  • 
Objection: You can object to us using your data unless we’ve got a strong legal reason to keep going.
  • 
Other rights: You can learn more by visiting the official EU data protection website.




Questions or thoughts? Feel free to reach out - we’re always happy to clarify, explain, or simply chat. Just drop us a message, and we’ll get back to you as soon as we can.